IdeaTek Hosted Phone CRM Integration
Keeping track of customer interactions can be tedious and painful. Imagine if your phone could manage all the heavy lifting for you. It’s possible with IdeaTek’s hosted phone CRM integration.
Your CRM and business phone system are essential to maintaining and improving customer satisfaction. Combine them and you have a one-stop location for information that empowers employees to focus on customer service and sales rather than data entry.
A Powerhouse Of Customer Data
All the information you need at your fingertips
Your sales team can make outbound calls with a single click from within the CRM. Additionally, Your system will identify the prospect or current client already in your system or notify you of someone new.
- Save Time And Money
- Improve Performance
- Better Customer Tracking
Say goodbye to manual entry. You no longer need to open your CRM every time you get a call. Our integrated technology automatically pulls up call history so you can focus on the call.
CLICK TO CALL
Stop wasting time dialing phone numbers — make calls straight from your CRM. Push one button to make a call. It’s like having all your clients on speed dial.
INSTANT SCREEN POPS
Know who is calling before you pick up the phone. Incoming and outgoing calls trigger screen pops with a 360° view of the caller.
Our system works seamlessly with more than 60 of the most popular CRM applications. Your team can easily sign in using the Chrome browser extension.
Headquartered in Buhler, Kan., Ideatek is a broadband service provider with the mission of “fighting for INTERNET FREEDOM™.” IdeaTek uses a unique and innovative approach to deploy scalable, long-term fiber optic infrastructures, bridging the broadband gap in rural communities. IdeaTek has long been a state and national advocate for broadband equity policy and has built nearly 3,000 miles of fiber throughout Kansas. They were recently named to Inc. 5000’s list of fastest growing companies for the seventh time.
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