FAQs for Vyve Cable & Internet Customers
Effective October 20, 2020, your Vyve internet and/or TV service will transition to IdeaTek internet and/or over the internet streaming services. Your Vyve service will no longer be available in your area, so please call us so we can assist in your transitioned service 855-543-5091.
Headquartered in Buhler, Kansas, Ideatek is an internet service provider with the mission of “fighting for internet freedom.” We specialize in bringing internet freedom to underserved rural Kansas communities. We’ve been working closely with community leaders in your area to bring faster, more reliable services to your community.
FAQs
When can I get service? Our team is ready to connect you, and is standing by for your call. Please contact: 855-543-5091
How much is internet service? Click here to learn more about our internet pricing.
How will IdeaTek’s internet speeds compare with my previous service? Our gigabit fiber internet service will be 100X faster than any service you’ve had before. Our fiber connection is the best available internet connection on the market. Best of all, our service is reliable, with less downtime and lagging connections than you’ve ever experienced.
What is Internet-based TV? Customers use their internet service to stream live or on-demand TV. TV channels can be shown on smart TVs, or regular TVs with an inexpensive adaptor. Programming can also be watched on a computer, tablet or smartphone.
Is internet-based TV expensive? Frequently, we’re able to find customers a solution that offers all their favorite channels at a lower price point than their cable service. There are many options for internet TV, but here’s an example of what you might expect to pay for this service.
Is it complicated? Setting up internet-based TV service can be intimidating for some, as there are a few steps to the process. However, IdeaTek’s team has been assisting customers with this for years, and are happy to walk you through the entire process. Our team of installers in your area have also been trained to assist you to ensure everything runs smoothly and you feel confident.
Our offer: Sign up immediately and we’ll provide a free streaming device and free service until we’re able to upgrade your home to fiber optic internet in early 2021.
*Price of internet service after the trial period will vary based on which service you subscribe to. See pricing here.
Transition to Fiber: Get ready for even faster internet as we start to roll out fiber optic internet service in your community with a completion target of January 2021. As a previous Vyve customer, you will be placed at the top of list to be upgraded to fiber-based internet free of charge.
What’s the catch? No catch. Just a great offer. IdeaTek believes in no contracts, no data limits, no throttling, and no hidden fees. Give our service a try and see for yourself. We’re thrilled to be able to bring internet freedom to the people of your area, and we’d love to have you as a customer.
How do I sign up? Please contact: 855-543-5091 and our team will be happy to help you.
The Time Is Now
Join The Gigabit Revolution
Sign Up